Skip to main content

PATRICKS is redefining hospitality—blending culture, family, and the joy of sharing food with a curated grocer, artisan deli, and personalised concierge service that brings warmth and care to every detail.

Our Process

PATRICKS Process

Step 1.

Choose

Explore our curated range of premium food and offerings.

Step 2.

Select

Order online in just a few clicks.

Step 3.

We'll Prepare

Freshly prepared by our chefs every day.

Step 4.

Enjoy More

Spend less time planning, leave it to us.

Explore PATRICKS

Everything you need for everyday living and effortless entertaining.

What's the deadline for placing an order?

Orders must be placed at least 24 hours before your requested delivery time.

What if there's a problem with my order?

Please contact us within 2 hours of receiving your order with a description and clear photos: hello@patricks2000.com | (02) 9389 9181

Do you provide staff for catering events?

Yes! We provide chefs, wait staff, and kitchen hands (4-hour minimum per staff member).

How far in advance do I need to confirm a catering order?

Final menu selections and guest numbers must be confirmed at least 48 hours before your event.

What's your payment policy for catering?

A 50% deposit is required 48 hours before the event.

Can I cancel or change my order?

All online orders are final once confirmed. We do not offer refunds for change of mind.

What if something I ordered is out of stock?

If something is unavailable, you will be automatically credited. We do not offer substitutions unless requested in advance.

Can I return perishable food?

Due to health and safety regulations, we cannot accept returns or offer refunds for perishable goods. This includes fresh produce, deli items, prepared meals, refrigerated/frozen products, baked goods, juices, and smoothies.